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Knowledge Base

Frequently Asked Questions

Answers to common questions about Fan Strategy.

01

Is Fan Strategy licensed and regulated?

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Yes, Fan Strategy operates under a valid gambling licence issued by the Malta Gaming Authority (MGA) and is also compliant with UK Gambling Commission standards for UK players. The licence ensures that the platform adheres to strict rules on fair play, player protection, and anti‑money‑laundering. You can verify our licence numbers on the regulator’s website or on our 'Licences & Certifications' page.

02

What types of bets can I place on World Cup matches?

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Fan Strategy offers a full range of pre‑match and in‑play markets, including 1X2, handicap, over/under, both teams to score, correct score, and special props such as top scorer and tournament outrights. You can also build multi‑selection accumulators and use the cash‑out feature on eligible markets. All markets are updated in real time as the match progresses.

03

How do I verify my account and why is verification required?

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After registration you’ll be asked to upload a government‑issued ID and a proof of address (e.g., utility bill or bank statement). Verification is required to comply with Know‑Your‑Customer (KYC) regulations and to prevent underage or fraudulent use of the site. The process typically takes less than 24 hours; once approved you can deposit, bet, and withdraw without restrictions.

04

What payment methods can I use to deposit and withdraw funds?

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Fan Strategy accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfers. Crypto deposits (BTC, ETH, USDT) are also supported with no minimum. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 business days.

05

How are bets settled if a World Cup match is postponed or cancelled?

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If a match is postponed before kick‑off, all bets are void and stakes are returned unless the match is rescheduled and completed within the same tournament window, in which case the market remains open. For cancellations after the match has started, bets are settled based on the official result at the time of interruption (e.g., 0‑0). You’ll receive a notification and the relevant adjustments will appear in your bet history.

06

Are there betting limits and what is the maximum payout?

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Each market has its own minimum and maximum stake, which are displayed when you add a selection to your bet slip. The overall maximum payout per customer per day is capped at €1,000,000 (or equivalent in your currency); any winnings exceeding this will be paid up to the cap and the remainder may be subject to additional review. Limits are set to ensure responsible gambling and platform stability.